Service Advisor

Branhaven Chrysler Jeep Dodge has an opportunity for a highly motivated Service Advisor to join our team!

Excellent Pay Performance Incentives Career Advancement

Why Branhaven CJD?

We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing and servicing their vehicles.

Across all brands, we strive to be a company recognized as a catalyst of innovation. Work with the best and be mentored by highly skilled technicians along the way.

What we offer :

• Competitive Wages
• Tuition reimbursement for career-focused individuals
• Health, Dental, Vision
• 401k with company match (at qualifying dealerships)
• Paid Vacation / Flex time

What you’ll do :

The Service Advisor is responsible for building strong customer relationships and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.

Job Responsibilities :

• Consult and interpret customer needs for the mechanics
• Serve as the primary point of contact for all automotive service and repair matters
• Prioritize required services, and be prepared to provide options upon request
• Keep customer informed on completion times, service expenses, and possible changes
• Ensure customer has a positive dealership experience by providing the highest level of customer service
• Know the product well enough to answer characteristic and operational questions regarding the customers’ vehicle

Last updated : 2024-05-01